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Productivity and Competitiveness |
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The 7 QCD measures. The seven key measures used under the umbrella of Quality, Cost and Delivery (QCD) offer a clear structure for continuous improvement, raising levels of customer satisfaction and greatly improving the management of production. QCD is not sector-specific. These key measures can be applied to improve production performance throughout manufacturing industry from the auto-industry to semi-conductors, electronics, aerospace, telecommunications, textiles, building products, food and chemicals processing. 
This table shows how measures have either primary or secondary impact on the process. Business survival is dependent on the profit generated from satisfying customers. QCD is a robust production tool which has a measurable effect on manufacturing efficiency, which can help to improve competitiveness, develop business and increase profit. The measures are designed to be used together to give a coherent and overall analysis of production performance, and to provide the basis of continuous measurement and improvement. The PAC program can help you to implement these measures, highlight improvement activities that will drive your organisation towards world-class efficiency, and create sustainable continuous improvement within your process. The PAC analysis program can also lead to intervensions by process engineers and access to government funding for BIT NVQs. |